All Shedd series qualify for group, individual package and youth/college discounts except The Magical Moombah. Some series have special discount offers and Shedd sponsors often offer special discount coupons and promotions. Some concerts in the Now Hear This series don’t offer discounts or just limited ones. On all discount options (as detailed below or elsewhere), the maximum discount allowed on a given concert dictates.

Individual Package. The Shedd offers 3 levels of “roll your own” individual package discounts for all series except the Magical Moombah: Bronze (4-6 different concerts, 10%), Silver (7-10 different concerts, 15%) or Gold (11+ different concerts, 20%). Once you buy into one of these packages during a season (July-June of each year), you can add additional concerts to your package at the same discount level. You must purchase an initial package in order for the discount to kick in; accumulated concerts do not move you into a higher discount level. Discounts to any concert are limited to discounts available for that concert (i.e., even if you are a Gold package holder, if a concert allows only a 10% maximum discount, that is what you'll get for that concert).

Group Sales Discounts. For Shedd events that offer group discounts, purchases of 6-14 tickets to a single concert or performance receive a 10% discount. Purchases 15+ tickets to a single concert receive a 15% discount. Group sales must take place prior to day-of-show and must be a single order.

Youth Discounts. Youth high school and younger receive a 35 to 50% discount to most Shedd Institute concerts. College students with a current ID receive a 10% discount to most concerts.

Discounts cannot be combined.

Discounts are calculated per ticket and are rounded up to the nearest 25 cents.

Youth tickets are already discounted and cannot be used towards other discount options (packages, groups sales, special coupons, etc.).

All sales are final.. No refunds except in the event of a cancellation. Claims must be made within 30 days after the performance was to have occurred and are limited to the ticket price.

Replacement Tickets. If you have lost your tickets, you may acquire replacement tickets for a small per ticket service fee.

Service Charges. Ticket orders are subject to service fees, which vary by facility.

Concert programs, featured artists, and venues are subject to change.

Everyone, including infants, must have a ticket. Ticket is only good for seat specified.

Ticket holder voluntarily assumes all risks for any event for which a ticket is issued whether occurring prior to, during, or subsequent to the actual event.

The Shedd Institute is not responsible for tickets purchased from unauthorized sources or acquired from a second party.

Each Shedd Institute ticket is a revocable license; management reserves all rights.